Tech help that's patient, kind, and easy to understand
Struggling with your computer, phone, or email? I'm Raymond, and I help seniors with technology every day. No rushing, no jargon, no judgment — just friendly help from someone who genuinely cares.
You only pay if I fix your problem
What seniors are saying:
"Finally, someone who doesn't make me feel stupid for not knowing computers!"
— Dorothy, age 74
How It Works
Getting help is easy — even if you're not tech-savvy
Book a Time
Pick a time that works for you. You can book online, or call me and I'll help you schedule.
We Connect
I'll call you and walk you through connecting. You'll see everything I do on your screen.
Problem Solved
I fix your issue and explain what happened. You only pay if it's fixed.
What I Help Seniors With
Common issues I solve every day
Email Help
Get into your email, set it up, or fix problems
Phone & Tablet
iPhone, iPad, Android setup and questions
Computer Issues
Slow computer, error messages, freezing
Video Calls
Zoom, FaceTime, Skype setup for family calls
Plus many more, including:
For Family & Caregivers
Worried about your parent or grandparent struggling with technology? You can book a session on their behalf. Here's what makes this service perfect for your loved one:
Meet Raymond
Real help from a real person
Hi, I'm Raymond. I've spent over a decade helping people with their tech problems — and I genuinely love it. I explain everything in plain English, never make you feel bad for asking questions, and if I can't fix it, you don't pay.
Book Your SessionWhat Seniors & Families Say
"Raymond helped my 82-year-old mother set up video calls with us. Now she sees her grandkids every week! He was incredibly patient and kind."
Susan M.
Booked for her mother
"I was so embarrassed that I couldn't get into my email. Raymond didn't make me feel dumb at all. He fixed it and showed me how to avoid the problem in the future."
Robert J.
Age 71, Email Recovery
"My dad was about to throw his computer in the trash. Raymond made it run like new again. Dad actually enjoys using it now!"
Jennifer K.
Booked for her father
"I've tried other tech support and they always make me feel rushed. Raymond took his time and explained everything clearly. Worth every penny."
Margaret T.
Age 68, Computer Help
FAQ
Questions About Senior Tech Help
Everything you need to know
Absolutely. I take security very seriously. The connection is encrypted, and you can watch everything I do on your screen. I'll explain each step clearly so you always know what's happening. You stay in control the entire time.
Of course! Many of my customers feel the same way, and that's perfectly okay. I never rush, never sigh, and never make you feel bad for asking questions. I explain things in plain English, as many times as needed.
Yes! I help with iPhones, iPads, Android phones, and tablets. Whether you need help setting up a new device, fixing an issue, or learning how to use an app, I'm here to help.
Absolutely! Family members often book sessions on behalf of parents or grandparents. Just make sure the person receiving help is present at the computer during our session.
I'll walk you through it step by step. You may need to download a small program, but I'll guide you through every click. Most people are connected within 2-3 minutes. If you get stuck, just call me and I'll help over the phone.
Yes! This is one of my favorite things to help with. I can set up Zoom, FaceTime, Skype, or whatever your family uses. I'll show you how to make and receive calls so you can stay connected with loved ones.
That's completely normal! I can write down simple instructions for you during our session, or walk you through the steps slowly so they're easier to remember. You can always book another session if you need a refresher.
If you're 60 or older, sessions are $59 instead of $69. Just select "Senior" when you book. And remember — if I can't fix your issue, you don't pay anything.
Ready for patient, friendly tech help?
Book a session today. $59 for seniors, and you only pay if I fix it.
$69 per session • $59 for seniors • No fix, no fee guarantee