New device? Let me set it up for you.
Got a new computer, phone, or tablet? I'll set it up properly — transfer your files, install your programs, and make sure everything works together.
Devices I Help Set Up
Whether it's a laptop, phone, tablet, or printer — I've got you covered
Laptops
Windows or Mac
Desktop PCs
Windows or Mac
Phones
iPhone or Android
Tablets
iPad or Android
Printers
Any brand
Smart Devices
Home assistants, smart TVs
What Device Setup Includes
Everything you need to start using your new device confidently
Simple Process
How Device Setup Works
I'll guide you through the entire process
Book a Time
Pick a slot that works for you — evenings or Saturdays available.
Connect Securely
Raymond connects to your computer remotely. You can watch everything on screen.
Problem Solved
Your issue gets fixed. You only pay if it's resolved — guaranteed.
Gift a Ready-to-Use Device
Buying a computer, tablet, or phone for a parent, grandparent, or someone who isn't tech-savvy? I can set it up so it's ready to use the moment they turn it on.
Don't Lose Your Files
One of the most important parts of getting a new device is making sure your old files, photos, and documents come with you. I'll help transfer everything safely so nothing gets left behind.

Meet Raymond
Real help from a real person
Hi, I'm Raymond. I've spent over a decade helping people with their tech problems — and I genuinely love it. I explain everything in plain English, never make you feel bad for asking questions, and if I can't fix it, you don't pay.
Book Your SessionDevice Setup Success Stories
"Raymond set up my new laptop perfectly. All my files from my old computer were there, printer was connected, and he showed me how everything worked. So worth it!"
Sandra L.
New Laptop Setup
"I bought my mom an iPad for her birthday but knew she'd never figure it out alone. Raymond set it up with her email, photos, and video calls. Now she uses it every day!"
Mike T.
Gift iPad Setup
"New printer was driving me crazy. Couldn't get it to connect to my WiFi. Raymond fixed it in 15 minutes and now it works from all my devices."
Carol B.
Printer Setup
"Switched from Android to iPhone and had no idea how to transfer everything. Raymond moved all my contacts, photos, and helped set up my apps. Seamless!"
Dave R.
Phone Data Transfer
Simple Pricing
$59 for seniors (60+)
- Up to 30 minutes of support
- No fix, no fee guarantee
- Pay only after your issue is resolved
- All major payment methods accepted
FAQ
Device Setup Questions
Everything you need to know about getting your new device set up
Yes! I can help you transfer documents, photos, music, and other files from your old device to your new one. This works for computers, and in some cases for phones and tablets too.
I'll install the essentials: a web browser, antivirus protection, and any other programs you need like Microsoft Office, Zoom, or your email app. I'll ask what you use and set it all up.
Absolutely! This is one of my most popular services, especially around the holidays. I can set up the device so it's ready to use — perfect for gifts to parents, grandparents, or anyone who needs help getting started.
Yes! I can help connect your printer to your computer and WiFi network, install the right drivers, and make sure it's printing correctly. Printers are one of the most common things I help with.
First, you'll need to turn on the new computer and connect it to the internet. Then I'll walk you through downloading a simple remote access tool. Once connected, I can take it from there and set everything up while you watch.
Yes, and I highly recommend it! I can set up cloud backups (like OneDrive, Google Drive, or iCloud) or help you configure a backup to an external drive. This protects your files if anything ever goes wrong.
I can help with iPhone, iPad, and Android device setup. This includes signing into your accounts, transferring data from an old phone, setting up email, and installing your apps.
Ready to set up your new device?
Book a session and I'll have you up and running in no time.
$69 per session • $59 for seniors • No fix, no fee guarantee